Email: Lisa@LisaPetrilli.com
LinkedIn: Lisa Petrilli | LinkedIn

Hello My Name is IntrovertIt was a genuine honor to be interviewed for a January 22nd Financial Times article on hiring introverts. It’s important to add that I feel compelled to say, as an advocate for introverts, the title itself was disappointing: “Introverts Pose a Problem for Hirers.” I say this because it feels we introverts are so often misunderstood and misjudged by many. 

Introverts, who represent 25-49% of the population depending on the study, represent a tremendous opportunity for hiring managers! Some of what I stated in the article, have said here on my blog and wrote in my Introvert’s Guide to Success in Business and Leadership eBook:

Introverts get their energy from their inner world of ideas, images, and thoughts, and from creating deep connections with people… As a result, they are exceptional at creating and communicating visions for their company and teams and strategies that align with those visions. They can and do thrive in virtually any role but in a different way and with different strategies…they can also make excellent leaders: They create strong connections built on foundations of trust that inspire and motivate people to act.

Moreover, some studies have shown a correlation between being introverted and being gifted.

Thus, I believe it’s misleading to say, “introverts pose a problem for hirers.” Instead, I believe leading-edge, savvy hiring managers understand that introverts experience a traditional interviewing process differently from extroverts, simply because of how we get our energy. The process of meeting a number of people in a short amount of time will be energizing for extroverts and draining for introverts. It’s solely because of how we are innately wired.

I also believe knowledgeable leaders and talent management executives understand that there has been a misleading and naive implication by many in the past that introversion equals shyness or even poor social skills, which are some of the myths about introversion I have previously written about. Most introverts I have the pleasure of knowing and working with are not shy, have exceptional social skills, and are quite confident. I agree with Mr. Riccoboni who talks in the article about how the misconception can occur: from introverts taking time to respond to questions and inexperienced recruiters misjudging this as a lack of confidence. 

Additionally the article implies at the beginning that people who are “assertive, go-getting, and able to seize the day” are extroverts. Yet, introverts can be magnificently assertive, go-getting and can rise to any challenge – they will just do this differently than an extrovert will! They might make a bold and ground-breaking proposal to a CEO, but do it in a one-on-one meeting where they’re in their comfort zone. Or start an important corporate initiative with only one or two other stakeholders.

So, do introverts have a responsibility to rise to the occasion when going through an interview process? Absolutely. They must:

  • Take to heart that the keys to a great interview are confidence, a deep belief in oneself and in your self-worth, and
    preparation. These are attributes every one of us has the ability to cultivate, regardless of whether we are an introvert or extrovert.
  • Acknowledge that their reflective, thoughtful, insightful approach to questions is highly valued in organizations. Know this, be confident about it, and don’t apologize for it during the process…it’s not a weakness!
  • Recognize that interviews are draining and make the most of any opportunity to recharge during the process (say yes to bathroom breaks, a glass of water, any chance to breathe and re-center yourself). Just as importantly, recognize that this draining process does take you out of your comfort zone (often meeting a lot of new people at once). An inner commitment to keep your physical energy high is critical. Consider incentivizing yourself with a relaxing reward when the process is complete each day.
  • Clearly share the thoughts, images and visions that are beautifully cohesive inside their heads with the interviewer. This requires a lot of focus, eye contact, and paying attention to body language to make sure the interviewer is understanding all the brilliance they are sharing.
  • Toot their own horn. While not natural for introverts, I do give strategies on this in the Introvert’s Guide to Success in Business and Leadership.

In doing all these things, introverts make it easier for smart, savvy interviewers to recognize the depth and breadth of their accomplishments, talents, and the immense value they will bring to the organization.

On the  whole, the Financial Times Article is excellent and does bring to light the difference in how introverts and extroverts often appear “at first blush,” and how they approach their work differently. Yet, I don’t think it’s fair to say they pose a problem for hirers. Am I wrong? What do you think? I would love to hear from you!

Photo by One Way Stock on Flickr.

10 Response Comments

  • Sue Meismer  January 27, 2014 at 5:43 pm

    As a current and long-time interviewer who happens to also be an introvert, I think you’ve summarized the situation very insightfully, Lisa. The one other tip I would offer to fellow introverts is to link your examples of experiences to competencies. You can often find the competencies as key words used in the position description. When you are finished with interviewing, treat yourself to a coffee or tea and take some quiet time to make notes about what you learned during the interviews. Then use your notes to your advantage by promptly writing thank you notes that incorporate what you’ve just learned about the business. Don’t forget to include in those “Thank you’s” what you’ll be able to do to help the company!

    Reply
    • Lisa Petrilli  January 27, 2014 at 5:57 pm

      Sue, thank you so much for adding this brilliant advice! It’s tremendously valuable to this community. Also, it is wonderful to hear from you!! I hope you’ve been well and that your 2014 is off to a stellar beginning! Thank you for taking the time to share your insights and for being here!

      Reply
  • Larry Kunz  January 27, 2014 at 6:18 pm

    Thank you, Lisa, for writing this thoughtful response to that article with the awful title. (As you know, the article itself wasn’t awful. But, wow, that title!)

    I’m glad that you mentioned preparation and confidence. The interviewing process tends to be fast paced, with an expectation that the candidate will answer every question quickly. That can be very demanding for an introvert. I find it helpful to prepare with mental list of the key points I want to be sure to make, and I want to be confident enough that I can pause for a moment before answering.

    I’m going to take to heart your advice about recharging and rewarding (and also Sue’s excellent advice in her comment). I hadn’t considered those things before. Again, thanks!

    Reply
    • Lisa Petrilli  January 28, 2014 at 7:36 am

      Larry, thank you so much for your thoughts and the great advice about mental preparation! It certainly makes it easier to be more confident and take the pauses we need…as we prepare to share our deep thoughts and vision. Thank you for taking the time to be here and to comment, it means so much to me!

      Reply
  • Tim Kornegay  January 28, 2014 at 12:42 pm

    First of all, thank you for speaking on the behalf of introverts! As an introvert, I have had a difficult time giving good interviews, especially to interviewers who like to trick interviewees. Your articles and commenters have given some very good advice. I look forward to more articles from you

    Reply
    • Lisa Petrilli  January 28, 2014 at 1:57 pm

      Thank you so much, Tim! I sincerely appreciate the kind words and you taking the time to comment. All the best!

      Reply
  • Chris Smith  January 30, 2014 at 5:05 am

    Some interesting thoughts and perspectives here and in the original article. The title of the article was obviously designed to be provocative but it is a bit depressing because it reveals all sorts of assumptions and possible prejudices. There is so much one might say in response (as an introvert I am never short of things to say – I just do not feel compelled to put it all out there!) For me the bottom line is that the interviewee has a responsibility to put themselves across as best they can in the context of the organisation and the role and the interviewer has a responsibility to their organisation to make sure they have fully understood the potential of the person in front of them. Having some flexibility of approach in response to the person in front of you just goes with the territory if you are going to do this well. Of course we know that interviews are far from infallible as a way to do this.
    Personally I have generally found the process stimulating whichever side of the desk I am on. As an interviewee I find meeting a series of people can be fun, especially when you leave them thinking a bit differently – which is always my intent. I am at my best when I have thought in advance about what I want to achieve in the dialogue and I can certainly be in need of some reflective time to regain balance at the end of the day – but if the person I am meeting is interesting the dialogue just flows. The trick is for both parties to draw the best from each other rather than feel constrained by a process.

    Reply
    • Lisa Petrilli  January 30, 2014 at 9:47 am

      Brilliantly said, Chris! Thank you so much for taking the time to share your personal experience and insights – I sincerely appreciate it. Comments like yours add so much value to this ongoing conversation! All the best & thank you for being here!

      Reply
  • Colin Paton  February 7, 2014 at 10:23 am

    Hi Lisa,
    Thought you might like to read my comment to the FT article – by ‘diplomat’.
    Best

    Reply
    • Lisa Petrilli  February 7, 2014 at 4:44 pm

      Thanks for letting me know, Colin! This is such a great topic for a long conversation as there are so many nuances! All the best to you!

      Reply

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