Email: Lisa@LisaPetrilli.com
LinkedIn: Lisa Petrilli | LinkedIn

by Lisa Petrilli…

Because he’s brilliant and he’s right.

Let me back up a step.  Last week Joe wrote a post entitled, “Be a Marketing Specialist, Not a Generalist” for the Marketing Executives Networking Group’s MENG Blend Blog, for which I am the Executive Editor.  I loved the post and wanted to share with you what truly resonated with me as someone who works all day with executive level marketers and CEOs.

Joe talked about how (people/clients/employers) “buy because you are the expert that will solve their specific problems.”  Really think about this – any employer looking to fill a position or company looking to bring in a consultant has a specific problem they are trying to solve.  Even a company looking to fill a “CEO” or “General Manager” role – which by nature require broad experience and expertise – is looking for the right person who has a specific talent based on that company or business group’s specific needs.

Perhaps it’s someone who has a specific type of turnaround experience, or is adept at negotiating acquisitions, successfully melding competing corporate cultures, instilling growth and disruption mentality into a historically low-growth business or successfully maneuvering a team through an attack on the company’s reputation.  The executive who brings that highly specialized experience to the table will get the job.

And this addresses what Joe points out is critical and yet we as leaders and marketers forget about when it comes to ourselves – differentiation.

I really can’t tell you how many meetings I’ve been in with executive marketers and CEOs that start with people going around the room introducing themselves.  It’s the very rare exec that successfully differentiates themself and stands out from the rest.  Normally, when it’s all said and done, I can’t tell any of them apart professionally. They’ve “successfully led this” and “branded that.” 

So what. We all have.

You know why the specialists are more successful than the generalists?  Here’s why:

  • If you come to me and tell me about the challenge you’re having with business development at your company guess what – I know a brilliant marketer who is actually the most accomplished business developer around, and that is how he differentiates himself.  I’m sending you straight to him and I know he’s going to help you grow your business.
  • If you tell me you need some brilliant sales advice from someone who has built their own business by selling every single day I know exactly who to send you to.
  • If you’d like help infusing a culture of innovation into your business then I don’t have to think twice about who to recommend you to.
  • And if you want laser sharp advice with your social media strategy, well, you get the idea.
  • Finally – and importantly – if you share with me the challenge you’re having in your business and it screams at me “I need content marketing help” then I’m sending you straight to Joe Pulizzi himself.  And here’s the kicker.  Joe may not be the right person to get down in the weeds with you and create your new content marketing program, but as a specialist and the creator of that field he knows others who are also highly adept at content marketing, like Robert Rose or Newt Barrett.  It’s because he’s highly specialized that I know by sending you to Joe he’ll ensure you get the help you need to solve your specific problem.

(Answer to the above question: you’re memorable, you stand out and you’re recommended by your network and your network’s network to employers and clients significantly more often.) 

At the same time, every person I refer to here is a highly skilled, broadly experienced marketer and leader.  But it’s the fact that they are also a specialist that makes them stand out and helps others immediately see how they – and only they -can help them solve their particular, focused and unique problems.

So, the Million Dollar Question is this: What differentiates you and makes you memorable?  What should I know about you that makes you stand out so distinctly that when I hear a business need expressed I immediately say, “I know exactly who to send you to…?”

** In the spirit of full disclosure I am a contributing author at Joe Pulizzi’s Content Marketing Institute, along with Robert Rose and Newt Barrett.  It is a volunteer, unpaid position.  If Robert and Newt are actually getting paid then they should call me and let me know so I can have a chat with Joe… 😉 I kid…I kid… 😉

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Photo is Money! by TracyO.

8 Response Comments

  • Joe Pulizzi  September 9, 2010 at 10:29 am

    Hi Lisa…I’m honored that you posted about little ole’ me. Of course, excellent point you make about specialization.

    Thanks for all that you do. It’s truly appreciated.

    Reply
    • Lisa Petrilli  September 10, 2010 at 9:31 am

      Joe,
      I thought you made an excellent point in your MENG post and was intrigued by the discussion that ensued in the comments. I hope between the two of us we’ve given marketers something to really think about. 🙂

      Reply
  • Newt Barrett  September 9, 2010 at 3:31 pm

    I really appreciate the mention.
    You are absolutely right about the need to specialize.
    I think it’s super beneficial for your prospects to identify you with a clear, narrow, and vital niche.
    It’s equally important to target a niche of prospects whose problems your are especially well-suited to solve.

    Reply
    • Lisa Petrilli  September 10, 2010 at 9:32 am

      Newt,

      I am just so thrilled that I found you and Joe last year through Liz Marshall’s program. Your book sits proudly on the shelf next to me and has been a tremendous eye-opener for me with my clients over the past year and a half.

      I absolutely love the point you make about not only specializing yourself, but focusing on a niche set of prospects who you can best help – tremendous advice! Thank you for sharing and all the best…

      Reply
  • Peter Osborne  September 10, 2010 at 10:31 pm

    Lisa, your Million Dollar question is right on but I’ve found that people rarely have the ability to clearly communicate what makes them truly remarkable. For some, it’s fear of leaving potential business on the table if they limit their answer to one thing. For others, it’s thinking they do one thing when in reality they’re really great at something different (or bigger).

    You have to think in broad terms. Great servers don’t think of themselves as a waiter or waitress. They makes a night-out special for each and every one of their customers. You’re not a salesperson; you’re someone who fills a very specific need that your customer has (and can explain that need, as Newt points out).

    I’m constantly amazed by how little effort people put into their LinkedIn profiles, at their inability to express what makes them special into a Twitter-friendly message.

    I often suggest to clients that they work with someone who knows them well and develop their response to your Million Dollar Question. Many of us struggle to explain what makes us remarkable, but would have no problem being able to help someone else see the light.

    I loved your post (and Joe’s), and I now know what my goal is: Be the person Lisa Petrilli (and others) says, “I know exactly who to send you to” when they are asked if she knows who can help them figure out what makes them memorable.

    Best wishes.

    Peter
    @consultantlaunc

    Reply
    • Lisa Petrilli  September 14, 2010 at 7:40 am

      Peter, I sincerely appreciate your very kind words and much more importantly – I *love* that you now know what your goal is! Best wishes with it! All the very best…

      Reply
  • Sharon Mostyn  September 14, 2010 at 11:06 am

    Lisa,

    The topic of ‘Jack of All Trades or Master of One’ was discussed on #SMchat in March 2010 and the consensus was that the Marketing Generalist was preferred by both employers and employees. Perhaps the perspective was different – getting hired/career advancement opportunities vs. getting referrals?

    Thank you to both you and Joe for posts that made me re-think this topic,

    Sharon
    @sharonmostyn

    Reply
    • Lisa Petrilli  September 14, 2010 at 11:48 am

      Hi Sharon,

      I think there’s a difference between the topic you refer to and what Joe and I are getting at. We were saying that the most successful marketers have a very strong marketing foundation and are generalists at their core but that they have something unique about themself that is a specialty and allows them to stand out. So, it’s neither “jack of all trades” because it’s just marketing – a solid foundation – nor is it “master of one” because they can integrate their expertise into all aspects of marketing.

      I keep referring to my colleague Sarah Caldicott who I think is a great example of this. She is a very accomplished brand marketer and also a specialist when it comes to organizational innovation. If your company is looking to really commit to innovative processes and to wrapping innovation into your culture I’d send Sarah to you instead of anyone else. She understands your needs and also the challenges you’ll face integrating these new processes into your company because of her solid background.

      I hope this makes sense… 🙂 All the best and thank you for commenting!

      Reply

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